Privacy Policy

AAOC · Privacy & Data

Privacy Policy

This Privacy Policy explains how Virtual Atlantic Air Operations Command ("AAOC", "we", "us", or "our") collects, uses, stores, and protects information provided through aaocvirtual.com and related AAOC services. AAOC is an independent virtual flight-simulation organization and is not a government agency.

Last Updated: August 31, 2026 Public Page VSOA Compliance
Privacy & Data Notice

By registering for and using AAOC services, members acknowledge that information provided to AAOC may be collected, stored, and used for membership administration, VATSIM identification, flight operations, training records, website security, and organizational compliance.

Section 1

About this policy

This Privacy Policy applies to information collected through AAOC’s website, member systems, and related organizational services.

AAOC is an independent virtual flight-simulation organization and is not affiliated with, endorsed by, sponsored by, or connected to any real government agency.

Section 2

Information AAOC may collect

  • Name or display name used for membership administration;
  • Email address and account credentials;
  • VATSIM Certificate Identification (CID);
  • Discord username or other community identifiers voluntarily provided;
  • Country, home airport, division, base, rank, or organizational assignment;
  • Flight records, PIREPs, callsigns, routes, flight time, and operational activity;
  • Training records, qualifications, evaluations, and progression information;
  • Technical and security information such as IP address, login timestamps, browser/session information, and security logs;
  • Cookies or similar browser storage required for authentication, preferences, security, and site functionality.
Section 3

Why AAOC uses this information

  • Creating and administering member accounts;
  • Verifying VATSIM identity and organizational eligibility;
  • Operating the public pilot roster and displaying required VATSIM CIDs;
  • Recording flights, training, qualifications, and organizational activity;
  • Managing divisions, bases, fleets, events, and taskings;
  • Maintaining website security and preventing abuse;
  • Meeting VATSIM and VATSIM Special Operations organizational requirements;
  • Communicating operational, training, or account-related information.
Section 4

Public information

Certain information may be displayed publicly where required for AAOC operations or VATSIM Special Operations compliance. This may include a member’s AAOC identifier, privacy-formatted name, country flag, VATSIM CID, current or last-known virtual airport, flight totals, flight time, and other operational information intended for the public roster.

Section 5

Legal bases and consent

Where applicable privacy law requires a legal basis for processing, AAOC processes information based on member consent, performance of the membership relationship, legitimate organizational and security interests, and compliance with applicable network or platform requirements.

Section 6

Sharing of information

AAOC does not sell member personal information. Information may be shared only as reasonably necessary with service providers used to operate AAOC services, with VATSIM or VATSIM Special Operations personnel when required for verification, compliance, or auditing, when a member directs AAOC to share information, or when disclosure is required by applicable law.

Section 7

Third-party services

AAOC may use or link to third-party services including VATSIM, Discord, phpVMS, smartCARS, mapping providers, content-delivery networks, and other aviation or website services. Those services operate under their own privacy policies and terms.

Section 8

Data retention

AAOC retains information for as long as reasonably necessary to operate the organization, maintain flight and training records, satisfy audit or compliance requirements, resolve disputes, maintain security records, and meet legitimate administrative needs.

Section 9

Member privacy rights

Depending on applicable law, members may have rights to request access to, correction of, deletion of, restriction of, or a copy of personal information held by AAOC. Some information may need to be retained where necessary for security, record integrity, VATSIM compliance, or other legitimate organizational requirements.

Section 10

Cookies and browser storage

AAOC may use cookies or local browser storage for login sessions, security, preferences, and core website functionality. Optional analytics or other non-essential technologies, if enabled, should be disclosed through the website’s cookie controls.

Section 11

Security

AAOC uses reasonable technical and administrative measures intended to protect member information. The website uses HTTPS for encrypted transmission. No online system can guarantee absolute security.

Section 12

Changes to this policy

AAOC may update this Privacy Policy when website functions, organizational practices, or applicable requirements change. The current version and update date will be maintained on this page.

Section 13

Contact and privacy requests

Privacy or data-related requests may be submitted to AAOC administrative leadership through the official contact channels published on aaocvirtual.com. A member requesting access, correction, or deletion may be asked to verify account ownership before a request is completed.


External GDPR reference: GDPR Privacy Policy Guidance

VATSIM Special Operations: VATSIM Special Operations Policy v5.0